Globalart is committed to protecting your privacy when collecting and handling your personal information.
We may use Personally Identifiable Information (your name, email address, street address, telephone number) subject to the terms of this Privacy Policy.
We know that your privacy and personal information is important to you, so that means your privacy is important to us as well. That’s why we have created this policy for your protection and security. Please read it carefully.
We only ask for personal information that we require. We’ll tell you what information we have recorded about you. If you would like any personal information about you changed or deleted, just ask.
We do not rent, trade or sell your personal information to anyone.

Who We Are and Related Organisations

Globalart Franchising Pty Ltd is a franchise organisation which, for the purpose of this Privacy Policy, includes all franchise centres trading under Globalart brand in Australia. All are bound by this code of privacy.
This website is operated by Globalart Pty Ltd and Globalart Franchising Pty Ltd.
Our postal address is Po Box 6126, Rouse Hill, NSW 2155.
You can reach us via e-mail at: info@globalartaustralia.com.au or by telephone at: 02-96297082
We are an established business with physical premises and our contact details are shown on this Web site. Only our authorised personnel have access to your data.

How We Gather Information About Visitors To Our Websites

How we collect and store information depends on the page you are visiting, the activities in which you choose to participate and the services provided. For example, you may be asked to provide information when you register for access to certain sections of our websites or request certain features such as magazines, special reports, e-books or when you make a purchase. You may provide information when you participate in sweepstakes and contests, message boards and chat rooms, and other interactive areas of our site.
We can only identify you personally if you give us this information voluntarily. Like most websites, our web servers automatically record some general information about your visit, but do not recognise or record any Personally Identifiable Information about you. The information we record and use for statistical purposes is:

  • Your server address
  • The date and time
  • The pages accessed and documents downloaded
  • The previous site visited
  • The type of browser used
  • Cookies and Session Tracking

Whenever you visit a website anywhere, your browser sends information identifying basic information about the nature of your operating system and the browser you are using. We use cookies and session variables to track the popularity of each page on our site and to understand the overall direction of traffic. We do not analyse or record your individual choices. By understanding the general viewing trends of our visitors, we can design our web pages to make your viewing experience simpler and more user-friendly. Learning how you found us helps us understand what you were looking for on the internet and assists us in tailoring our site for your best viewing experience.

Collection of Personal Information

Globalart only collects personal information necessary for us for the below:

  • To supply you with goods or services that you have requested;
  • To process your order made through our Website, or by telephone, and email, or at any Globalart centre;
  • To provide you with information you have requested from us;
  • To provide you with information regarding a lesson, workshop or birthday party.
  • To provide you with information about new products, special offers, and other services offered by Globalart;
  • To improve your educational experience;
  • To use in connection with any marketing or promotional activities relating to our goods or services.

The types of personal information that Globalart collects generally include your name, telephone number, mailing address, delivery address, email address, account details, credit card details and driver’s licence number.
Globalart will collect personal information directly from you. We may collect personal information when you deal with Globalart at any of our centre, over the phone, when you send us correspondence( such as letter, and emails), when you register on our website, when you submit queries and other forms on our Website or at any Globalart centre.

Your Email Address

We do not know your email address unless you give it to us. We only record your email address if you send us a message, either directly or by registering it on our site. We use it internally within our organisation, and do not sell or rent it to other parties.
When you register with us as a customer, we ask for your email address and information about you. The Personally Identifiable Information you supply is never, ever publicly displayed on our website.
From time to time we email our customers with news, information and offers relating to our own products and services or those of selected partners. These mailings are always conducted by ourselves and never directly by a third party to ensure the security of your information.

How We Use This Information

We use your information to improve our website content and to ensure that our products and services are tailored to your current and future needs. This information also allows us to let you know about special offers and new products.
Personally Identifiable Information collected by Globalart Franchising Pty Ltd and its associates may be used (but not limited to) for site administration, troubleshooting, processing of e-commerce transactions, and other communications with you.
If you do not wish to be in our mailing lists, please advise us by email us at info@globalartaustralia.com.au.
Where we receive a request from you with respect to your privacy options, we will use our reasonable efforts to delete the relevant personal information from our records. However, we cannot guarantee that the information had been deleted as there is a possibility that a residual copy of the information will be maintained on a back up system.

Who Has Access To Your Information?

Your Personally Identifiable Information is used internally and by people or organisations who need to know it as part of working with us in our normal business activities (e.g. sub-contractors, technical support).
We may need to supply your Personally Identifiable Information to other parties who work with us to provide a product or service to you.
We may disclose your Personally Identifiable Information in response to a court order, or at times when we believe we are reasonably required to do so by law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities whenever we deem it appropriate or necessary. Please note that we may not provide you with notice prior to disclosure in such cases.
Notice of Disclosure of Your Credit Information to a Credit Reporting Agency
We may give information about you to a credit reporting agency, for the following purposes:
to obtain a consumer credit report about you, and/or
to allow the credit reporting agency to create or maintain a credit information file containing information about you in relation to payments which are overdue by more than 60 days, and for which debt collection action has started.

Future Variations

Globalart Franchising Pty Ltd reserves the right to change this policy at any time. If you are concerned about how your information is used, please check this page periodically for changes. Your continued use of this website following the posting of changes to these terms will mean you accept those changes.

Corrections

If you would like any personal information about you changed or deleted, just send an email to and well make the necessary changes as soon as possible. If you feel that this site is not following its stated information policy, please contact us at the above address or phone number.

Links to Other Sites

Where this site contains links to other sites, we do not accept responsibility for the privacy practices or the content of such other sites.
We encourage other suitable websites to include a link back to this site provided you DO NOT use any trademarks or copyright information without permission and that you do not link to this site from a site or in a manner which disparages Globalart Franchising Pty Ltd or it’s directors, employees, agents or suppliers. If you would like to arrange a link, please contact info@globalartaustralia.com.au.

Security

While we make every effort to keep your information private and away from hackers, it is not possible for us to guarantee your privacy. Please weigh up the risk that your details will be misused by hackers with the benefit of receiving the great information that this site has to offer.

Login & Password

Your Login Id and password enable Globalart to verify you are a registered customer and to help us to ensure your personal information is kept secure. Your are responsible for maintaining the secrecy of your Login ID and Password. We do not disclose your password details via email or telephone other than in limited circumstances in which case you will first be required to provide us with information so that we may verify your identity. If you cannot remember your password you will be required to match certain level of information that Globalart holds in respect of you so that we may verify your identity and allow you to set a new password.
You should sign out or close your browser once you have completed your online activity within our Website to ensure other cannot access your personal information.

Liability Disclaimer

We will use all reasonable endeavours to protect and keep your personal information confidential. If any of your personal information is accessed by a third party, whether through our negligence or otherwise, to the extent permitted by law, we disclaim any and all liability to any person or organisation for loss, damage or costs.

Governing Law

This policy and the use of this website is governed by and construed in accordance with the courts of New South Wales, Australia and of the Federal Court of Australia.
If a dispute arises under this policy, which cannot be resolved by negotiation in a reasonable time, the dispute will be submitted for arbitration in accordance with the rules of the Institute of Arbitrators, Australia in the following location: New South Wales, Australia. Each party shall be responsible for its own costs and fees other than legal fees associated with mediation.
This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
All rights not expressly granted herein are reserved.

Complaint Process

Globalart is committed to dealing quickly and confidentially with any complaint you make about your privacy in relation to the way Globalart collects, uses, discloses, handles or holds your personal information. If you are concerned that this privacy policy may have been breached or that your privacy may have been compromised please email to privacy officer at Globalart info@globalartaustralia.com.au

More Information

If you would like to know more about on-line privacy, visit The Australian Privacy Commissioner’s Web site.